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TERMS AND CONDITIONS

General

Terms and Conditions of Use

Terms and Conditions of Sale

Refund Policy

Copyright


GENERAL

Who We Are

The owner of this website is KineticaRT Ltd, a company registered in England and Wales under number 4659340. The company’s registered office is The Innovation Centre, Rennes Drive, Exeter, Devon, UK.

Our VAT Number is GB 812 4656 40.

Customer Satisfaction

If you have a suggestion as to how we can improve our service to you or if you are dissatisfied about our service or any goods or services that you bought from us then please contact us on +44 (0)1392 217855 or by email at Sales@KineticaRT.co.uk.


TERMS AND CONDITIONS OF USE

This Agreement sets out the Terms and Conditions of your use of this website.

Acceptance of Terms and Conditions

Your access to and use of this website is subject exclusively to these Terms and Conditions. You may not use this website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using this website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using this website.

Changes to Terms and Conditions

KineticaRT Ltd shall be entitled to change these Terms and Conditions at any time, and your continued use of this website following any changes shall be deemed to be your acceptance of such change.

Advice

The contents of this website do not constitute advice and should not be relied upon in making or refraining from making, any decision.

Changes to Website

KineticaRT Ltd reserves the right to change or remove (temporarily or permanently) this website or any part of it without notice and you confirm that KineticaRT Ltd shall not be liable to you for any such change or removal.

Copyright

KineticaRT Ltd owns the copyright of all material published on this website unless otherwise stated.

The text and graphic content published on this website and owned by KineticaRT Ltd may be used, printed and distributed only under the following conditions:

  • Permission is first obtained from KineticaRT Ltd.
  • The content is used for non-commercial purposes only.
  • It is accompanied by its original copyright information - e.g. "Copyright 2003 KineticaRT Ltd. All rights reserved."

The downloads published on this website and owned by KineticaRT Ltd may be used and distributed only under the following conditions:

  • The downloads are used for non-commercial purposes only, until a license for their commercial use has been purchased from KineticaRT Ltd.
  • They remain unmodified.
  • They are accompanied by their original copyright information - e.g. "Copyright 2003 KineticaRT Ltd. All rights reserved."

If you require permission to use material from this website, please contact us by email at Sales@KineticaRT.co.uk.

Trade Marks

KineticaRT is a trademark of KineticaRT Ltd. You are not licensed to use any KineticaRT Ltd trademarks except with the express permission of KineticaRT Ltd.

Links to Third Party Websites

This website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.

Disclaimers and Limitation of Liability

This website is provided on an "AS IS" and "AS AVAILABLE" basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

To the extent permitted by law, KineticaRT Ltd will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of this website.

KineticaRT Ltd makes no warranty that the functionality of this website will be uninterrupted or error free, that defects will be corrected or that this website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.

Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of KineticaRT Ltd for death or personal injury as a result of the negligence of KineticaRT Ltd or that of its employees or agents.

Indemnity

You agree to indemnify and hold KineticaRT Ltd and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against KineticaRT Ltd arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this website.

Severance

If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid illegal or unenforceable provision eliminated.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the law of England and Wales and you hereby submit to the exclusive jurisdiction of the courts of England and Wales.


TERMS AND CONDITIONS OF SALE

This Agreement sets out the Terms and Conditions of sale when you place an order through this website.

This website offers business-to-business transactions only.

Please read these Terms and Conditions carefully. If there is anything that you do not understand please contact us on +44 (0)1392 217855 or by email at Sales@KineticaRT.co.uk before placing your order and we will do our best to clarify the position to you.

Definitions

"Seller" means KineticaRT Ltd of The Innovation Centre, Rennes Drive, Exeter, Devon, EX4 4RN, UK

"Buyer" means the individual or organisation who buys or agrees to buy the Goods from the Seller

"Goods" means the articles that the Buyer agrees to buy from the Seller

"Contract" means the Contract between the Seller and the Buyer for the sale and purchase of Goods incorporating these Terms and Conditions

"Consumer" shall have the meaning ascribed in section 12 of the Unfair Contract Terms Act 1977

"Terms and Conditions" means the Terms and Conditions of Sale set out in this document and any special Terms and Conditions agreed in writing by the Seller

Conditions

Nothing in these Terms and Conditions shall affect your statutory rights as a Consumer.

These Terms and Conditions shall apply to all Contracts for the sale of Goods to you by the Seller and shall prevail over any other documentation or communication from you.

Acceptance of delivery of the Goods shall be deemed conclusive evidence of your acceptance of these Terms and Conditions.

Any variation to these Terms and Conditions (including any special Terms and Conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Seller.

Ordering

All orders for Goods shall be deemed to be an offer by you to purchase Goods pursuant to these Terms and Conditions and are subject to acceptance by the Seller. The Seller may choose not to accept an order for any reason.

When making an order through this website, the technical steps you need to take to complete the order process are described in the Purchase section within this website.

It is up to you to check that your order is correct. There are facilities to enable you to correct any inputting errors before you submit your order. If, after order submission, you realise that you have made a mistake then do call us on +44 (0)1392 217855 and we will see whether it is possible to intercept the order before it is accepted by us.

After the order is received the Seller shall confirm by email, headed "Confirmed Order", the details, description and price for the Goods. If these differ from the details, description and/or price shown on this website you shall be entitled to cancel the order.

Where the Goods ordered by you are not available you shall be notified and given the option to either wait until the Goods are available or cancel the order and receive a full refund.

Price and Payment

The Price of the Goods shall be that stipulated on this website. The Price is exclusive of VAT. The Price includes delivery charges where applicable.

You should bear in mind that prices are always subject to change. Prices shown in print advertising or on other websites may be out of date. Prices quoted in currencies other than British Pounds are recalculated daily.

The total purchase price, including VAT and delivery charges where applicable, will be displayed on the "Checkout - Confirm Details" page before you submit your order.

Payment Options

You can pay by one of the following methods:

  • Using a credit card/debit card online.
  • Using an existing credit account with KineticaRT Ltd.

Payment Terms

Except when a customer has an existing credit account with KineticaRT Ltd, payment of the Price plus VAT and delivery charges must be made in full before dispatch of the Goods.

Credit Terms for Account Holders

In the case of a credit sale, payment of the Price plus VAT and delivery charges shall be due within 30 days of the date of receipt of the invoice supplied by the Seller. Goods remain the property of the Seller until payment in full is received.

Interest on overdue invoices shall accrue from the date when payment becomes due from day to day until the date of payment at a rate of 4% above the base rate of National Westminster Bank plc from time to time in force .

If you would like to open a business account, please contact us on +44 (0)1392 217855 or by email at Sales@KineticaRT.co.uk.

Delivery

The Delivery procedure is normally as follows:

  • You download the Goods from this website; and
  • We send a License Key Code to the email address specified in your order when your payment details have been processed.

You shall make all arrangements necessary to download the Goods from this website and to take delivery of the email containing the License Key Code whenever it is sent.

License Key Codes will normally be delivered within 1 working day of receipt of order.

In any event time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by you or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.

Risk of loss or damage to the Goods shall pass to you when they leave our premises.

Our Rights

The Seller reserves the right to:

  • Adjust the price and specification of any item on this website at its discretion; and
  • Withdraw any Goods from this website at any time.

The Seller shall not be liable to anyone for withdrawing any Goods from this website or for refusing to process an order.

No Warranties

The Seller does do not warrant that any products sold to you will meet your requirements or that their operation will be uninterrupted or error free.

If you need a contractually binding term or condition relating to a particular product then you must before you order provide us with all relevant information and details of precisely what assurance you are seeking. You can do this by contacting us on +44 (0)1392 217855 or by email at Sales@KineticaRT.co.uk. However you do need to obtain our separate written unambiguous agreement to the term or condition concerned and we can withhold our agreement to it at our entire discretion and without giving reasons.

Refund Policy

If you are not entirely satisfied with your purchase you can return it for a "credit note" provided that:

  • An evaluation copy of the product was not available from this website at the time of purchase; and
  • A properly completed Return Request Form has been received, within 30 days of the order date, confirming that:
    • The product has not been used for any commercial purpose.
    • The product has been removed from all systems and any backup copies have been destroyed.

To obtain a Return Request Form please contact us on +44 (0)1392 217855 or by email at Sales@KineticaRT.co.uk.

Within 5 days of receipt of your Return Request Form (and receipt of products where applicable), we will issue a "credit note" equal to the amount you paid. The "credit note" must be applied to your next order within 90 days.

Please contact us when you are ready to place your next order.

This website offers business-to-business transactions only. Because of the nature of the products we are offering, monetary refunds will only be given at the discretion of the Seller. In the case of a monetary refund, the refunded amount will normally be reduced by the transaction charges.

Software Piracy and Licensing

Each of the Seller’s products contains a license to best meet its commercial interests. By ordering from the Seller you are agreeing to comply with the license terms of the product(s) that you have purchased.

Limitation of Liability

Except as may be implied by law where the Buyer is dealing as a Consumer, in the event of any breach of these Terms and Conditions by the Seller the remedies of the Buyer shall be limited to damages which shall in no circumstances exceed the Price of the Goods and the Seller shall under no circumstances be liable for any indirect, incidental or consequential loss or damage whatever, even if the Seller has been advised of the possibility of such damages.

In particular without limiting the generality of the foregoing, the Seller accepts no liability for any defective programmes, code or loss or corruption of data made or stored using products obtained from the Seller nor for the costs of recovering or replacing such programmes, code or data.

Nothing in these Terms and Conditions shall exclude or limit the liability of the Seller for death or personal injury resulting from the negligence of the Seller or that of the Seller’s agents or employees or based on a proven claim against KineticaRT Ltd of fraudulent misrepresentation.

Waiver

No waiver by the Seller (whether express or implied) in enforcing any of its rights under this Contract shall prejudice its rights to do so in the future.

Force Majeure

The Seller shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire or breakdown of plant or machinery, and the Seller shall be entitled to a reasonable extension of its obligations.

Changes to Terms and Conditions

The Seller shall be entitled to change these Terms and Conditions at any time.

Severance

If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid illegal or unenforceable provision eliminated.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the law of England and Wales and you hereby submit to the exclusive jurisdiction of the courts of England and Wales.